FAQs

  • Your confirmation email was sent to the email address you used to signed-up.
  • Check your sign-up email and remember to check to the spam folder too.
  • If you are still having problems, simply contact us.

  • Sorry, you cannot change your email or username. You can create a new account.
  • If you know your login information then go to the My Account section of the site.
  • Then click on "Profile" from here you can reset your password and set your Avatar.
  • You must at least know your signup email. First reset your password here and then login.
  • After login click on the My Account tab and your will find all your user information.

  • An email will be sent to the email address on your account if you request cancellation.
  • Please note, at cancellation or expiration, there will be no further subscription charges to your account.
  • Upon cancellation, your membership will run to the end of its term: within 30 days or the end of the year.
  • Upon cancellation or expiration, your membership will revert to Free status and you can upgrade at any time.